Locations

Three Location Types

Every service you create can be delivered in one of three ways. You assign the type when you create the location — the rest is automatic.

• Physical — a fixed address where customers visit you. Displayed with a map in the booking widget.
• Online — a virtual meeting via Zoom or Google Meet. A unique link is generated per booking automatically.
• Delivery — you travel to the customer. They provide their address at checkout.

You can mix types across the same store. A physiotherapy clinic can have a downtown office (physical), video consultations (online), and home visits (delivery) — all booked through the same widget.

Physical Locations

Enter your address using the autocomplete field — the system captures coordinates automatically. Customers see a map in their confirmation email and on the booking page.

Each physical location has its own operating schedule. Your main clinic runs Monday to Friday; your weekend pop-up runs Saturday only. Assign different staff members and services to each.

Online Locations

Assign a Zoom or Google Meet integration to an online location. When a customer books, the system creates a unique meeting link for that appointment. The link goes into the confirmation email and the staff calendar invite — no copy-pasting, no forgotten links.

You can also add a static link (a permanent Zoom room, for example) instead of using the integration. Use whichever fits your workflow.

Delivery Locations

No address to enter — the customer provides theirs at checkout. Your team sees the address in the booking details and can plan travel accordingly.

Add a description to set expectations: service area, travel fees, or lead time requirements. Delivery locations work with all service types, including group appointments.

Availability and Assignments

Each location participates in schedule intersection. Final availability = service schedule AND staff schedule AND location schedule. All three must overlap.

• Assign staff — only staff assigned to a location are bookable there
• Assign services — control which services are offered at each location
• Assign a schedule — set location-specific hours that differ from your general business hours